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Eliot Management Group Launches Service Website
Salt Lake City, Utah, Wednesday, March 14, 2007

Eliot Management Group is proud to announce the launch of the customer service website, www.emgservice.com. EMG has been a trailblazer for the payment card industry in the development of this website as it contains unique processing information found nowhere else on the internet. Like most companies, EMG has relied on a 24-hour Customer Service Hotline to handle a majority of their customer's support needs over the past ten years. By providing an alternate source of information and support for their customers, EMG is being more proactive about problems that a customer might encounter when first enrolling in their services. The site includes contact information for multiple departments and services, in-depth equipment support and documentation, fraud prevention tips, an index of EMG's popular cost-saving newsletters, supply ordering details, and much more. A "live chat" feature is under review and should be released at some point this year to provide yet another level of support.

EMG's Director of Operations, Jeff Hodlmair, states, "EMGService.com is unique because it wasn't developed solely by EMG employees. Our website was developed from the merchants who have valued our business services over the years and provided helpful feedback along the way. EMG has utilized ten years of customer service inquiries to be sure that our newer merchants were benefiting from the experiences, both good and bad, of our veteran merchants."

About EMG:

Eliot Management Group provides credit card processing service to over 15,000 businesses across the United States. EMG offers Visa, MasterCard, American Express, Discover Card, Diners and Debit enrollment and processing service.  Eliot Management Group also provides credit card processing equipment sales, repair, and installation, check protection services, and gift and loyalty card solutions. 

Eliot Management Group is based in Salt Lake City, Utah and has local offices in Provo and Ogden, Utah; Boise, Idaho; Las Vegas and Reno, Nevada; Portland, Oregon; Denver, Colorado; Sacramento, California; Seattle, Spokane, and Tacoma, Washington; Tucson and Phoenix, Arizona; Milwaukee, Wisconsin; Chicago, Illinois; Minneapolis, Minnesota; and Dallas, Austin, Houston, and Ft. Worth, Texas.  For more information about EMG, contact Welby Evangelista or Amber Keyes at (801) 933-5581.

 

 

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