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- Professional Offices: Our representatives are employees of EMG, not ISOs. Merchant information is collected by the representative and brought to a secure local office, not stashed in the back of a car or someone’s basement office.
- Screening and Training: Our employees are personally interviewed, screened, and trained by supervised and educated managers, not haphazardly hired and thrown on the street to start selling.
- Highly-Structured Management System: Unlike ISOs and competitors, our system of management is structured, managed, and trained. Team-building and workshop events, like the annual Holiday Party or the Manager Retreat, are critical in making sure we know who works for us.
- Highly-Structured and Trained Support Staff: Our offices are manned by skilled professionals who make protecting client information a priority. Only official EMG personnel have access to our office locations, critical customer information, and data.
- Proper Disposal of Critical Information: We take PCI compliance seriously and work hard to dispose of customer data properly and securely.
- Multiple Layers of Computing Security: EMG has top-notch network administration and management, both at the local office level and the processing level.
- Policy Enforcement: We follow and enforce company policies and procedures, and don’t bend rules to allow unethical business practices that pose a security threat to our customers. We terminate offending employees, regardless of tenure or productivity, and will pursue legal action when needed.
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